Knowledge Marketing first requires content so this will help you with the first step!
Segmenting Your Contact List
Segmenting your contact lists is crucial for effective content marketing. Here are the top five tasks you should consider:
1. Demographic Segmentation: Divide your contacts based on demographic factors such as age, gender, location, income, education, etc. Understanding these basic demographics can help tailor content to specific groups with different needs and preferences.
2. Behavioral Segmentation: Analyze how your contacts interact with your content, website, emails, and other marketing channels. Segment them based on their behaviors, such as purchase history, engagement level, frequency of interaction, and preferred content types. This allows you to target them with content that aligns with their interests and past interactions.
3. Lifecycle Stage Segmentation: Divide your contacts based on where they are in the customer journey or sales funnel. This could include segments such as leads, prospects, first-time buyers, repeat customers, inactive customers, etc. Tailor your content to address the specific needs and concerns of contacts at each stage to move them smoothly through the sales process.
4. Psychographic Segmentation: Understand the psychological characteristics, values, attitudes, interests, and lifestyles of your contacts. Segment them based on their motivations, aspirations, fears, and pain points. This helps you create content that resonates with their emotional and psychological needs, leading to deeper engagement and connection.
5. Preference-Based Segmentation: Allow your contacts to self-segment by indicating their preferences regarding content topics, frequency of communication, preferred channels, etc. Use surveys, preference centers, and interactive content to gather this information. Then, tailor your content strategy to deliver personalized experiences that match each contact's preferences, enhancing engagement and satisfaction.